Once registered the customer establishes an account. Customer then determines how much they would like to deposit in account and for how long. If ticket is issued during coverage, the customer will have the fine paid by the company. Customers have 96 hrs to call toll-free or provide on-site his/her claim to include name, city, date, license plate and citation number. Company then pays ticket and e-mails a detailed summary of the amount, time, date paid and any outstanding tickets recorded on file. If customer would like to appeal must notify company within 96 hrs of intent to do so. If customer does not file a claim before expiration, then customer account refunded automatically (in full) within 14 days after expiration. Customer does have the option to rollover account for more coverage. Customer contacted before expiration to see what they would like to do.
•Detailed information of incident/cause
•E-mail sent to notify ticket paid and account details (funds available, amount, time, date paid and any outstanding tickets on record)